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What the Top Auto Repair Shops Are Doing Differently

When we released our latest benchmark report, I knew one section would grab the most attention: the comparison between our top-performing shops and everyone ...

Trump Accounts: Free Money for Your Kids or Just Another Government Program?

Every once in a while, something comes along that gets people talking before they fully understand what it is. The new Trump Accounts are ...

Ratchet+Wrench: Benchmarking the Industry: Trends Every Shop Owner Should Know

What can industry benchmarks really tell you about your business? In this insightful article, Hunt Demarest explores the latest trends shaping the auto repair ...
2026 PMA Auto Repair Benchmark Report

Paar, Melis & Associates Releases 2026 Benchmark Report for Auto Repair Shop Owners

Mount Airy, Md — June 11, 2026 — Paar, Melis & Associates (PMA), the nation’s leading accounting and advisory firm serving independent auto repair ...

The Profit Leak Most Shop Owners Don’t Know They Have

Featuring Guest Alex Saladna of WickedFile As shop owners, we spend a lot of time focusing on the big numbers—car count, average repair order, ...

Why Shops Struggle to Hire Great Technicians

Featuring Guest Contributors Lisa Coyle and Samatha Freeman from Promotive One of the biggest frustrations I hear from shop owners right now is hiring. ...

Ratchet+Wrench: Maximizing Profit: Strategies to Reduce Parts Costs Without Sacrificing Margins

As inflation continues to drive up costs, many shop owners are focused on raising labor rates—but what if one of the biggest profit opportunities ...
friendly worker in a warehouse and trade for car spare parts of a car repair shop

The Hidden Profit Leak Inside Your Parts Matrix

One of the biggest mistakes I see shop owners make is assuming that higher sales automatically mean higher profits. I get why it happens. ...
A man is shown holding a credit card at a point of sale terminal, which prominently displays a red fraud alert message on its screen, indicating a transaction issue

The New Way Shop Owners Are Getting Scammed (And How to Protect Yourself)

If you had asked me a few years ago what “crime” looked like for shop owners, I probably would’ve said something like a break-in, ...