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Understanding the Ups and Downs of Your Auto Repair Business (And What to Do About It)

As we move out of winter and into the busy season, a lot of shop owners start to feel the same thing: the business ...

Stop Guessing Your Marketing—Start Understanding the Problem

I had a chance to sit down with Mike De La Cruz from Overdrive Marketing, and I’ll tell you—this was one of those conversations ...

How Should You Pay Your Advisors and Managers?

In a prior article, I talked about technician pay plans. Now, I want to shift gears and talk about the rest of your team—your ...

The Real Cost of Not Recruiting

By Hunt Demarest and Special Guest Chris Lawson I’ve heard it a hundred times from shop owners: “I just can’t afford to recruit right ...

Why That Comeback Job Is Costing You Way More Than You Think

By Hunt Demarest I was talking to a shop owner the other day who was fired up about one of his technicians. And before ...

From Technician to Owner: The Power of Clear Expectations

By Hunt Demarest & Special Guest Brian Rooney If there’s one path I see over and over again in this industry, it’s this: a ...

Flat Rate vs. Hourly: Which Tech Pay Plan Works Best? 

In this article, I want to tackle something that seems to light up the internet every few months: technician pay plans. Is flat rate ...

News Release: Business by the Numbers Podcast Announces New Sponsors, Overdryve and Maverick

Mount Airy, MD — Business by the Numbers, the leading podcast helping auto repair shop owners understand the financial drivers of their businesses, is ...

Ratchet+Wrench: The Power of Gross Profit Per Hour

What if the way you measure profit is actually holding your business back? In this insightful article, Hunt Demarest challenges the traditional focus on ...