Get the latest insights on what’s driving profitability, efficiency, and growth across today’s auto repair industry. Based on verified financials and survey data from hundreds of shops, the 2026 PMA Benchmark Report reveals what top-performing shops are doing differently—and where common challenges remain.
What’s Inside:
Key industry trends shaping auto repair shop performance
Profitability insights: what’s improving, and where shops are struggling
Common traits of top-performing shops
Areas where many shops are leaving money on the table
Actionable takeaways to help you strengthen your shop’s performance
Whether you’re looking to benchmark your numbers, fine-tune your operations, or uncover new growth opportunities, this free report is your roadmap to a stronger, more profitable business.
In this video, successful shop owner Eric Rutherford shares how PMA’s Benchmark Report provided eye-opening insights into his business, helping him understand key financial metrics, identify strengths and weaknesses, and gain confidence in his decision-making.
Check Out Our Auto Shop Podcast!
Business by the Numbers
Join Hunt Demarest weekly as he discusses the financial side of owning an auto repair shop, helping shop owners nationwide develop a core understanding of their shop’s financials.
Paar Melis made accounting understandable. I’ve gotten an education, not just an accountant. You definitely need an automotive‐specific accountant. The way everything keeps changing around in the industry and the way every state keeps changing the tax rules, especially Connecticut where we are. Paar Melis can do it all without issue. Their services are well worth every penny we are paying, honestly they’re worth much more than we are paying them!
Barry Balaban, Black Bear Auto
Bristol, CT
Reed Melis, Jason Paar and their team are an essential part of my team. I never have to wonder what my tax obligations will be, they are planned for. I never have to worry about the changing laws and requirements, my team at PMA keeps me informed and together we change the plans as needed. The entire PMA team is large enough to have the resources to serve Cardinal Plaza Shell and my family expertly and professionally…I give PMA my highest recommendation.
Scott Brown, Cardinal Plaza Shell
Springfield, VA
Absolutely the best! Professional, knowledgeable, friendly, willing to educate. Love working with them.
Andrew Parlett, Southeast Auto Service
Hinesville, GA
The staff at Paar Melis and Associates have taken my auto repair business to the next level. With their expertise and knowledge in the Auto Repair Business, I sincerely cannot thank Terry Delph enough for all that she does and the countless hours she dedicates to all of her clients. She is literally only a phone call away and knows that your business is everything. Thank you and a HUGE pat on the back to Terry for being more than exceptional!
Travis Troy, Honest Wrenches
Des Moines, IA
As an owner/operator of multiple auto repair establishments in the Denver Metro area, there isn't anyone I'd rather have handle our Accounting and Tax business. Jason, Reed, Gail, Hunt and so many others are integral to our operation. I can't think of a life without them!
Brandon Pickering, Pickering Automotive
Lakewood, CO
We have been with Paar Melis for 15+ years and could not be happier! Experts in their field and experts in my industry! Perfect combination. Every person we have ever worked with has been absolutely incredible. They have figured out consistency in customer service, professionalism and exceeding our expectations!